Privacy Policy

TurboSector Media Pty Ltd ("TurboSector", "we", "us", or "our") operates the website located at https://turbosector.pro (the "Site"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and your rights in relation to that information. By using the Site, you consent to the practices described in this policy.

1. Who We Are

TurboSector Media Pty Ltd is an Australian company registered with ABN 12 345 678 901, with its principal place of business at Level 5, 100 Harris Street, Pyrmont NSW 2009, Australia. We operate turbosector.pro as a gaming review and esports tournament information platform targeting Australian audiences.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Contact form submissions: name, email address, and the content of your message when you use our contact form.
• Newsletter subscriptions: your email address when you subscribe to our newsletter.
• Tournament registration interest: name, email address, team name, and state/territory when you register interest in a tournament.

2.2 Information Collected Automatically

• Usage data: pages visited, time spent on pages, links clicked, referring URLs, and navigation paths.
• Device and browser information: IP address, browser type and version, operating system, screen resolution, and device type.
• Cookies and similar technologies: session cookies, persistent cookies, and local storage tokens. See our Cookie Policy for full details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to enquiries and messages submitted through our contact form.
• To send our newsletter to subscribers (you may unsubscribe at any time via the link in each email).
• To notify you about tournament registrations and upcoming esports events you have expressed interest in.
• To analyse website usage and improve the content, functionality, and user experience of the Site.
• To comply with our legal obligations under Australian law.
• To detect, prevent, and address technical issues or security incidents.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have given us explicit consent (e.g., newsletter subscription, contact form submission with privacy agreement).
• Legitimate interests: to operate and improve our website, analyse usage patterns, and protect the security of the Site.
• Legal obligation: where processing is necessary to comply with applicable Australian laws and regulations.

5. Cookies

TurboSector uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service providers: trusted third-party service providers who assist us in operating the Site (e.g., email delivery services, analytics providers), subject to appropriate data processing agreements.
• Legal requirements: where disclosure is required by law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

7. International Data Transfers

Some of our third-party service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure the recipient handles that information in a manner consistent with the Australian Privacy Principles, including through contractual arrangements.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for record-keeping purposes, after which they are securely deleted.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under the Australian Privacy Act 1988 and the APPs, you have the right to:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete personal information.
• Deletion: request that we delete your personal information, subject to our legal obligations.
• Opt-out: unsubscribe from our newsletter at any time using the unsubscribe link in our emails.
• Complaint: lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, please contact us at [email protected] or via our contact form. We will respond within 30 days.

11. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

12. Third-Party Links

The Site may contain links to third-party websites. This Privacy Policy applies only to turbosector.pro. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, TurboSector Media Pty Ltd, Level 5, 100 Harris Street, Pyrmont NSW 2009, Australia
• Phone: +61 2 9200 1234